PRIVACY POLICY

1. Introduction

At Eloria’s Closet (www.eloriascloset.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website.

Personal data refers to any information that can identify you directly or indirectly.

Data Controller:
Eloria’s Closet
Email: info@eloriascloset.com

Our website uses secure SSL encryption to protect all transmitted information. You can recognize a secure connection by the “https://” prefix and lock icon in your browser.

We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.

2. Information Collected When You Visit Our Website

When you browse our website for informational purposes only, our servers automatically collect certain technical data. This may include:

• pages visited

• date and time of access

• browser type

• operating system

• referring URL

• IP address (if applicable, anonymized)

This information is collected solely for technical stability, security, and website performance purposes and is not used to personally identify visitors.

3. Cookies

Our website uses cookies to improve functionality and enhance your browsing experience. Cookies are small text files stored on your device.

Some cookies are temporary and deleted after your visit, while others remain stored for a limited period to recognize your browser during future visits.

Cookies may be used to:

• remember your preferences

• enable shopping cart functionality

• analyze site performance

• improve usability

You can adjust your browser settings to refuse or manage cookies at any time. Please note that disabling cookies may limit certain website features.

When you first visit our site, you will be asked to consent to non-essential cookies. You can change your preferences at any time.

4. Contacting Us

When you contact us by email or contact form, the information you provide will be used solely to respond to your request and manage your inquiry.

Your data will only be stored as long as necessary to handle your request unless legal obligations require longer retention.

5. Customer Accounts and Orders

If you create an account or place an order, we collect and process the information required to fulfill your purchase or manage your account.

This may include:

• name

• address

• email

• payment information

• order details

You may request deletion of your account at any time by contacting us. Certain data may be retained for legal or accounting obligations.

6. Marketing Communications

If you subscribe to our newsletter, we may send you emails about offers, updates, or new arrivals. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us.

If you have made a purchase, we may occasionally send you relevant offers related to similar products. You can opt out of these messages at any time.

7. Order Processing and Payment Providers

To fulfill your order, we may share necessary information with:

• shipping providers for delivery

• payment providers for transaction processing

Payment providers process your payment data securely and only for completing the transaction.

8. Order Review Requests

If you give permission, we may send you a single email after your purchase inviting you to review your order. You may withdraw this consent at any time.

9. Social Media Links

Our website may contain links to social media platforms. These links do not automatically transmit your data. Information is only shared if you actively click and interact with these platforms.

Please review the privacy policies of those platforms for details on how they handle your data.

10. Advertising and Analytics Tools

We may use analytics or advertising tools that help us understand how visitors interact with our website and improve our services.

These tools may collect anonymized usage data, such as pages visited or time spent on the site. You can disable tracking cookies through your browser settings if you prefer not to be included.

11. Your Rights

Depending on applicable data protection laws, you may have the right to:

• access your personal data

• correct inaccurate information

• request deletion of your data

• restrict processing

• object to processing

• request data portability

• withdraw consent at any time

To exercise any of these rights, contact us at:
info@eloriascloset.com

You also have the right to file a complaint with your local data protection authority if you believe your rights have been violated.

12. Data Retention

We retain personal data only as long as necessary to:

• provide services

• comply with legal obligations

• resolve disputes

• enforce agreements

After that, your data is securely deleted or anonymized.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. The latest version will always be available on our website.

Contact

If you have questions about this Privacy Policy or how we handle your data, you can contact us at:

info@eloriascloset.com